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Terms of Service

Last updated: May 26, 2025

Agreement to Terms

By accessing or using Ediigo's services, you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access or use our services.

Description of Service

Ediigo provides a cloud-based video project management platform that enables teams to organize, collaborate on, and manage video production workflows. Our services include project organization, team collaboration tools, file sharing, and project tracking capabilities.

User Accounts

Account Creation

  • You must provide accurate and complete information when creating an account
  • You are responsible for maintaining the security of your account credentials
  • You must be at least 13 years old to create an account
  • One person may not maintain multiple accounts

Account Responsibility

  • You are responsible for all activities that occur under your account
  • You must notify us immediately of any unauthorized use
  • We reserve the right to suspend or terminate accounts that violate these terms

Acceptable Use

Permitted Uses

You may use our services for legitimate video project management and collaboration purposes.

Prohibited Uses

You may not:

  • Upload illegal, harmful, or copyrighted content without permission
  • Use the service to harass, abuse, or harm others
  • Attempt to gain unauthorized access to our systems
  • Distribute malware, viruses, or malicious code
  • Use the service for spam or unsolicited communications
  • Reverse engineer or attempt to extract source code
  • Resell or redistribute our services without permission

Content and Intellectual Property

Your Content

  • You retain ownership of content you upload to our platform
  • You grant us a license to host, store, and display your content as necessary to provide our services
  • You are responsible for ensuring you have rights to all content you upload
  • You represent that your content does not infringe on third-party rights

Our Intellectual Property

  • Ediigo's platform, features, and technology are our intellectual property
  • Our trademarks, logos, and branding materials are protected
  • You may not use our intellectual property without permission

Payment and Billing

Subscription Plans

  • We offer various subscription plans with different features and pricing
  • Subscription fees are charged in advance on a recurring basis
  • All fees are non-refundable except as required by law

Payment Processing

  • Payment information is processed by secure third-party payment processors
  • You authorize us to charge your payment method for applicable fees
  • You must update payment information to ensure uninterrupted service

Cancellation

  • You may cancel your subscription at any time
  • Cancellation takes effect at the end of your current billing period
  • You remain responsible for all charges incurred before cancellation

Privacy and Data Protection

Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.

Service Availability

  • We strive to provide reliable service but cannot guarantee 100% uptime
  • We may perform maintenance that temporarily affects service availability
  • We reserve the right to modify or discontinue features with notice
  • We are not liable for service interruptions beyond our reasonable control

Limitation of Liability

To the maximum extent permitted by law:

  • Our liability is limited to the amount you paid for our services in the past 12 months
  • We are not liable for indirect, incidental, or consequential damages
  • We do not warrant that our services will meet your specific requirements
  • You use our services at your own risk

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our services, your content, or your violation of these Terms.

Termination

  • Either party may terminate these Terms at any time
  • We may suspend or terminate your account for violations of these Terms
  • Upon termination, your right to use our services ceases immediately
  • We may delete your data after account termination

Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles. Any disputes will be resolved in the courts of California.

Changes to Terms

We may update these Terms from time to time. We will notify you of material changes and give you an opportunity to review the updated Terms before they take effect.

Contact Information

If you have questions about these Terms, please contact us:

Email: legal@ediigo.com
Address: Ediigo Legal Team
123 Legal Street
Terms City, TC 12345
United States