Privacy Policy

Introduction

At Ediigo ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our video project management services.

Information We Collect

Personal Information

• Name and contact information (email address, phone number)
• Account credentials and authentication information
• Profile information and preferences
• Payment and billing information
• Communication records and customer support interactions

Usage Data

• Log data including IP address, browser type, and device information
• Usage patterns and interaction with our services
• Project data and files you upload to our platform
• Collaboration and team activity data

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. See our Cookie Policy for more details.

How We Use Your Information

• Provide, maintain, and improve our services
• Process payments and manage your account
• Communicate with you about updates, support, and marketing
• Analyze usage patterns to enhance user experience
• Ensure security and prevent fraud
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our services
• Team Members: With other members of your team or organization as necessary for collaboration
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: With your explicit consent for other purposes

Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure data centers, regular security assessments, and access controls.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Restriction: Request limitation of processing
• Objection: Object to processing for certain purposes
• Withdraw Consent: Withdraw consent for data processing

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we will securely delete or anonymize it.

International Transfers

Your personal data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including standard contractual clauses and adequacy decisions.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such information.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at: